Shipping policy
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
The processing time for orders is generally 1-3 business days. Once an order has been processed a tracking number will be generated and forwarded to you via email. If you have not received your tracking number within 7 business days, kindly inform us by email and include your order number.
Once your item(s) is dispatched, estimated delivery time is:
USA/UK/AUSTRALIA: 5-12 business days
CANADA: 7-20 business days
Please note that these are estimated delivery times only, therefore Sonohear is not guaranteeing delivery dates. Don't worry, we’re doing our very best to keep up. There may be some other unforeseen circumstances beyond our control that may lead to delays, for example, customs, public/national holidays, natural disaster, air and ground transportation strikes or delays etc.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
The processing time for orders is generally 1-3 business days. Once an order has been processed a tracking number will be generated and forwarded to you via email. If you have not received your tracking number within 7 business days, kindly inform us by email and include your order number.
Once your item(s) is dispatched, estimated delivery time is:
USA/UK/AUSTRALIA: 5-12 business days
CANADA: 7-20 business days
Please note that these are estimated delivery times only, therefore Sonohear is not guaranteeing delivery dates. Don't worry, we’re doing our very best to keep up. There may be some other unforeseen circumstances beyond our control that may lead to delays, for example, customs, public/national holidays, natural disaster, air and ground transportation strikes or delays etc.